Frequently Asked Questions


We have compiled a list of common Frequently Asked Questions and their answers below.  If you need support and your question is not answered below, please create a support ticket and we will get back to you as soon as possible.

How can I change my Password?

To change your StockNetwork password, follow the following steps:

  1. Log in to your account with your existing password.
  2. From the "Account Centre" drop down menu, select "Change Password".
  3. From this screen you will have to enter your old password and desired new password.
  4. Confirm your desired new password by entering it again and clicking "Change Password".
  5. Once this is completed successfully, you will receive an email notification that your password has been changed.
  6. The next time you login, you will use your new password.

How do I add a company to my portfolio?

You can add a company to your portfolio in two ways:

  1. While viewing a public company profile, click "Add to Portfolio" on the left hand side menu. You can enter the number of shares right there and add them.
  2. Alternatively, you can click "Manage my Portfolio" from the helpful links at the top left. From the next screen, click "Add Security".
  3. A new window will appear: enter the exchange and symbol of the company you want to add and enter the number of shares.
  4. Your portfolio will now reflect the newly added company.